Our Mission and Values

Our Mission

At Navigator, we believe that good quality insurance from trustworthy providers,  is a vital  component of our everyday lives…

Nowhere is this more true, we feel, than in the area of health insurance. When facing an unexpected setback in our health, we want to concentrate on our recovery free from the worry about how to afford it.

Our passion is to help ensure our clients are well protected, ever mindful of their priorities and budgets. 

We do our best to simplify the complex and ensure when you do need to claim, we are right there with you.

Our Values

We are Team players, among ourselves, and with our clients – We C.A.R.E.

We make good results by working together across our organisation, utilising the differences of our skilled colleagues to reach the goals we set.

Communication

We believe in dialogue – and our door is always open. For employees, management and you as a customer.  We thrive on open communication and in having open and transparent dialogue.   If we ever we do let you down, or when we exceed your expectations, you let us know.

Adaptable  

In a market that is constantly evolving, we are forward-thinking and ready for change. This applies both to the company as a whole and each individual employee. We are open and curious about new ways and constantly seeking to improve. 

Responsible 

We embrace our social responsibility and are responsible to customers, suppliers and each other. We take pride in the fact that you can count on us, and that we do our best to always act with integrity.

Enthusiastic

We have a special passion for the welfare of each and every customer in our care. This passion is the real driving force behind everything we do.